Contact San Balance
Email support@sanbalance.app for product support, documentation corrections, purchase questions or privacy requests. The public website cannot authenticate an account or change financial records.
What to include
State the feature or guide involved, the platform and app version, what you expected, what happened and the exact error text. A short sequence of steps is more useful than a general description. If the issue concerns this website, include the page address and browser.
Protect sensitive information
Remove balances, account numbers, transaction descriptions, tokens and backup data before attaching a screenshot. Never send a password, PIN, full card number, secret key or one-time verification code. San Balance support does not need those details.
Account and purchase boundaries
Use the signed-in app for account-specific actions and the original store for subscription cancellation or refund paths. Account deletion instructions are available publicly, but permanent deletion still requires the authenticated workflow.
Email support
Write to support@sanbalance.app. Do not include passwords, PINs, full card numbers, tokens or backup files.